Telus implements Phase II of enhanced 911 service

TELUS has now implemented phase II enhanced wireless 911 (e911) services across its three wireless networks, which are based on HSPA, CDMA, and iDEN (Mike) technologies. TELUS has been working with individual 911 operations centres across the country to test and bring phase II e911 technology online for many months.

The new technology allows TELUS and other wireless carriers to pass enhanced location information to 911 operators, helping them to be better able to locate an emergency 911 caller using a wireless device with the applicable technology.

The system uses a combination of the most advanced GPS technology available, as well as cell tower trilateration to provide the most accurate possible location information, depending on the handset type. Each technology has different strengths, with Assisted GPS providing the best possible location. In ideal conditions, Assisted GPS should be able to locate a caller within 50 meters.

Most handsets already in use and all new handsets offered by TELUS have the GPS or other technologies required for Phase II e911. For additional information and to verify the compliancy of devices, please visit www.telusmobility.com/e911.