We’re changing all that with www.o2.co.uk/keepmynumber. It’s a new online page that contains everything you need to know about how to keep your number. You’ll still need to get a PAC if you’re moving to O2 – it helps make sure no-one transfers your number without your say so – but it contains step-by-step instructions about what you need to do and what we’ll do for you.
It’ll also help you if you’re moving within O2. If you’re moving from Pay & Go to Pay Monthly it’s got everything you need, including an online form to submit all your details. Because we know how important having your phone is, we’ll transfer your number and any top up you have left within one to four hours of you completing the form. We’ll also text you to let you know everything’s fine and transfer your loyalty bonus too. We’ll also give you a £5 Marks & Spencer’s voucher if you use it to move from O2 Pay & Go to O2 Pay Monthly before 15 March.
Finally, if you’re preparing to leave O2 the new page can give you different options on how to get in touch. We’d be sorry to see you go but will do our best to make leaving as easy as possible and ensure you have everything you need.
1 comments on "O2UK makes keeping your number easier"
my mobile number is 07590842869 iv been with your simplicaty sim only for a while now and now orderd your 12 month contract of £15.00 per month for 600 mins and unlimated text and o2 to 02 calls .I have receveied my sim for my new account but would like to keep the above number so could you please supply me with a pak code thankyou mrs Thompson.
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