MetroPCS to utilize fully automated voice mail-to-text service

MetroPCS Communications is the first national carrier in the United States to utilize fully automated voice mail-to-text service. This feature automatically converts a voice mail message to text message and sends the content as an SMS or email - eliminating the need to dial in and listen to voice mails or write down details.

MetroPCS is one of the first carriers in the U.S. to take advantage of advances in automated speech recognition, offering a service that ensures privacy and much faster conversions than human-assisted solutions. The feature is powered by Yap, a leader in automated voice mail-to-text services.

A key feature to the service is the inclusion of a voice file attached to a converted email message. The file can be saved as a keepsake for sentimental messages or reviewed to determine the caller's mood and inflection when necessary.

MetroPCS offers automated voice mail-to-text service to customers as an a-la-carte add on for $3. Consumers can visit any of MetroPCS' authorized dealer locations and company-owned retail locations or visit MetroPCS' website at www.metropcs.com to sign up for service plans and choose voice mail-to-text.